Coronavirus Disease 2019 (COVID-19)

Updates and Information

We’re working hard to keep you safe

Tenth Street Place, which acts as the main hub for City of Modesto and Stanislaus County offices, reopened to the public on May 18 for business that cannot be conducted online or by phone.  The City’s normal business hours are 8:30 am to 4:30 pm for public assistance, though many offices close for lunch from noon to 1 pm. 

As we continue to operate amid the COVID-19 virus, the health and well-being of our customers and employees is our number one priority.  When coming to Tenth Street Place, the public is asked to adhere to the CDC guidelines for proper distancing and hygiene, and to not come to our offices if experiencing flu-like symptoms.  Visitors are encouraged to wear a face covering that covers the nose and mouth at all times, and practice keeping a distance of six feet from others when in the facility.  

Based on social distancing standards, building security may limit the number of visitors allowed at any one time.

Many of the services available to the public at Tenth Street Place are also available online, by phone, or by mail.  Following is a list of services available to the public online or by phone (a full list is available on this page, farther below): 

  • Pay utility bills, parking citations, business license fees, and other invoices
  • Start and stop utility services
  • Request payment arrangements or extensions
  • Commercial and residential landscape plan check inquiries and inspection scheduling

REMEMBER, call ahead or review below for information on what services you can complete from the comfort of your home.

In accordance with the ongoing order related to mass gatherings, City Council and other committee meetings will continue to be held online, by email, and by telephone.  Click here for more information.

For services or questions by phone, call (209) 577-5200.

For the latest COVID-19 information provided by our local Public Health Officials, follow StanEmergency on Facebook or visit the StanEmergency website 

  1. City Facilities Access & Closures
  2. Utility Billing, Finance, and Customer Service
  3. City Services
  4. Planning/Building Divisions & Resources for Businesses/Vendors
  5. Meeting Cancellations

Announcements related to City facilities and buildings services, operations, and meetings

The following (and under the tabs above) is a comprehensive list of in-person, by phone, online, or by email services (updated for the 5/18 reopening of City Hall/Tenth Street Place).

General Call Center

  • The call center at 209-577-5200 is fully staffed and prepared for your questions about City services and operations.  Our average wait time has been 2 - 3 minutes.

Parks, Recreation & Neighborhoods

The following interactions with the Parks department can be made by phone (209) 577-5344 or email:

  • Park and facility rental reservations (Subject to Governor’s Orders)
  • Commercial and residential landscape plan checks inquiries and inspection scheduling
  • Parks planning inquiries
  • Parks construction inquiries
  • Community-driven park project inquiries
  • Community center inquiries

4th Floor of Tenth Street Place reopen 5/18.  No appointment needed; closed for lunch noon to 1 pm.

  • Park and facility rental reservations (Subject to Governor’s Orders)
  • Special Event application submissions
  • Process cash or check payments
  • Issue alcohol permits

Many outdoor recreation areas reopened on April 24, 2020.  Creekside and Dryden golf courses; parks and playground equipment; tennis, pickle ball, basketball, and volleyball courts; and the dog park are open.  Playgrounds and activities with shared equipment may be engaged by members of the same household only.  Please continue to maintain social distancing with non-household members. 

The following is not a complete list of all City facility and building closures, but will be updated as more details become available:

  • Modesto Senior Center: Closed until further notice. Senior Meal Program will provide boxed lunches for pick up (call 209-480-4337).
  • Maddux Youth Center: Closed until further notice.
  • Neighborhood Center at Marshall Park: Closed until further notice.
  • King Kennedy Memorial Center:
  • Airport Neighborhood Community Center: Closed until further notice.
  • McHenry Mansion and Museum: Closed until further notice.  For more information, call (209) 577-5235 or email Laura.
  • Mary Grogan Park and Soccer Complex: Closed until further notice.
  • Modesto Centre Plaza: Closed until further notice.  For more information, call (209) 577-6444 or email Kamica or Stacey.
  • Muni Golf Course
Get connected to local resources twenty four hours a day, seven days a week by calling 211."

City Press Releases & News

  1. City Manager's Blog 10-22-20

    Modesto is a community that loves to help. That’s evident in the thousands of volunteer hours contributed around the City every year, whether through a one-day volunteer festival like Love Modesto or a long-term commitment you may have with...

  2. State Route 99 Cleanup

    Highway 99 is the “front door” to Modesto: Anyone and everyone who drives the route should be able to get a general sense of the quality of life and well-being of its residents in a drive past, and it's been getting a face lift recently.

  3. September 2020 City Manager’s Monthly Report

    City Manager's monthly update to council and our community now available!

  4. City Manager's Blog 10-8-20

    The City recently released a new Communications Plan, detailing priorities, strategies, and tools the City uses when communicating with you, a Modesto resident. But why should this matter to you?

The COVID-19 information below comes directly from the Center for Disease Control (CDC)

Para la versión en español de la página CDC COVID-19, haga clic aquí.