Parks - Volunteer Hours

Performance Measure

Percentage change in annual total number of volunteer hours logged


2% increase over 2 years

Analysis of Performance*

External factors, such as severe weather or event cancellations, could result in reduced logged hours over previous years.

Metric Definition*

The percentage change in the annual total number of volunteer hours logged.  Logged volunteer hours are actual hours volunteered and recorded by the Parks Recreation & Neighborhoods department Volunteer Coordinator on the day of the event.


Changes in this measure indicate how effective the Parks Recreation & Neighborhoods department 
Volunteer Coordinator is at getting volunteers to our events.

Secondly, this measures the level of engagement by citizens toward City sponsored events and causes; it also functions as an secondary indicator of how well we market these events.

Impact on Performance*

A steady supply of volunteer hours has a substantial effect on the success of City sponsored events.  A increase in volunteer hours indicates that we are reaching our citizens with events and causes that are of interest to them.  Lastly, this measures functions as a secondary indicator of how well we market these events.


  • Analysis of Performance: Explains how data results are  displayed, anomalies, or other points that went into generating the numbers.
  • Metric Definition: Identifies what constitutes the metric and identifies combined classifications
  • Importance: Tells why the metric is important and how it is useful, or, what will it help the City accomplish or understand by knowing
  • Impact on Performance: States how this measure is an indicator of or influencer on the delivery of service?